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العنوان
دراسة تأثير المناخ التنظيمى فى تمكين العاملين بالفنادق المصرية بين الواقع والمأمول :
المؤلف
علام، أحمد جعفر محمد.
هيئة الاعداد
باحث / أحمد جعفر محمد علام
مشرف / منال محمد الخولي
مشرف / محمد عبدالفتاح زهري
مناقش / محمود أحمد حمزة
مناقش / وائل محمود عزيز
الموضوع
إدارة الفنادق. الفنادق - مصر.
تاريخ النشر
2018.
عدد الصفحات
104 ص. :
اللغة
العربية
الدرجة
ماجستير
التخصص
العلوم الاجتماعية (متفرقات)
تاريخ الإجازة
01/08/2018
مكان الإجازة
جامعة المنصورة - كلية السياحة والفنادق - قسم الدراسات الفندقية
الفهرس
يوجد فقط 14 صفحة متاحة للعرض العام

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المستخلص

This study aims to investigate the impact of the organizational climate in its various dimensions and elements on empowering the employees with application to Five-star hotels in Alexandria. This objective is to adopt policies that will enhance the positive aspects and correct the negative ones, and improve the level of employees, which will positively affect the achievement of hotel goals in satisfying the guests and satisfying the needs and desires of the employees. To achieve this goal, the researchers designed a survey questionnaire that was distributed to a group of employees in the sample study hotels in divisions front offices, food and beverages and housekeeping departments. The study also aimed to identify the attitudes and opinions of the employees towards the organizational climate, in order to identify the reality of the empowerment of workers; Analysis of the relationship between organizational climate dimensions and the empowerment of workers was also performed . The results showed that majority of the attitudes and opinions of the respondents were positive in all the dimensions of the organizational climate in the study sample hotels in addition to the existence of a positive statistical relationship between elements of the organizational climate and employee empowerment in hotels. The study also showed that the organizational climate significantly affects through its dimensions (nature of the work, teamwork, work technology, professional progress, appreciation and support) empowerment in the sample study hotels employee.